Industrial Field Technician
About us:
EDGYN is an innovative and leading player in brand protection, product traceability and authentication. Since 2000, we have been supporting our clients in actively fighting counterfeiting and parallel markets, and protect consumers.
What are our solutions used to? It’s simple, when you buy a product, our solutions can check it is an authentic one.
We develop mobile applications, industrial coding systems as well as services allowing customers from all industries to detect fraud.
Our clients are major brands in various sectors (pharmaceutical industry, cosmetics, spirits, luxury goods, agrochemicals) as well as governmental entities.
EDGYN is now around fifty people, based in Paris (14th) and at Le Bourget du Lac (Savoie), a constantly growing activity, strong ambitions for growth & development, and advanced technologies.
EDGYN is part of the Impala Group, a diversified industrial group active in energy, industry and technology (EDGYN, INEXTO, Neoen, Tagenergy). www.impala-sas.com
Job description:
We are looking for an Industrial Field Technician to support the development of our Industrial Engineering team (7 people), responsible for hardware and special vision system machines.
The Industrial Field Technician will be responsible to ensure installation, maintenance, and electromechanical troubleshooting of EDGYN machines and systems for clients in France and internationally.
Your Missions:
1. System Maintenance at Client Sites
Plan, organize, and manage maintenance activities with internal teams and external stakeholders
Perform on-site maintenance and troubleshooting (electromechanical, optical, automation, IT & network), with remote support when required
Prepare maintenance reports and provide structured feedback
2. System Assembly in Our Workshop
Assemble, inspect, and test electrical cabinets as well as optical and mechanical systems
Configure and set up systems on test benches for full validation
Execute and validate test protocols with internal and external stakeholders
3. System Installation at Client Sites
Perform on-site electrical and mechanical hardware installation
Execute final system setup, integration with customer systems, and test protocol validation
Deliver training for operators, maintenance technicians, and supervisors
Collect feedback to support continuous improvement
4. Internal Optical Products Assembly & Support
Assemble, calibrate, and test internal optical products, including portable systems
Support production planning and lifecycle management of internal optical products
Perform maintenance and upgrades of customers’ optical readers
5. Internal Support, Validation & Continuous Improvement
Support internal system design, assembly, validation, and shipment preparation
Provide troubleshooting, technical support, and site audits for system implementation
Ensure internal maintenance, tool control, calibration, and safety to support continuous improvement.
What we are looking for / You may be a good fit for the team if you have or are:
At least 7 years of experience in industrial installation/maintenance (mandatory), ideally, in manufacturing (packaging, pharma, beverages, …) and with industrial printers & cameras.
Willingness to travel: available for regular travel in France & abroad (driver’s licence (B) required)
Ease in speaking with different stakeholders / good communication, and client relations
English proficiency: comfortable in spoken and written English + familiar with technical electromechanical vocabulary / French fluent
Degree BAC +2 in electrotechnics / electrical, and Electrical certification if possible
Location: Le Bourget‑du‑Lac (Savoie), France
Contract: Full‑time, permanent contract
- Department
- Customer operations
- Locations
- Bourget du Lac (73)
- Yearly salary
- €38,000 - €48,000
- Employment type
- Full-time